When you visit the shop, there’s a good chance you’ll see one of us roasting (or smell it as you walk around Old Hatfield!). You might see Amber typing away on the computer, Haru packing up orders, Millie working out the best recipe for a filter coffee, or all of us standing around a cupping table trying some new samples. You might hear some classic 70s rock or laid back indie tunes, or the sound of coffee grinders. You’ll definitely see some pallets of green coffee and our big red roaster!

Mo is the founder of Sustain. He’s worked in coffee for years, and is the driving force behind what we do.

Millie joined Sustain in early 2025, and handles most of our coffee sourcing and roasting. There’s a good chance Millie roasted the coffee you’re drinking right now!

Amber joined Sustain in summer 2025 and handles most of the emails, subscriptions and copy, as well as some of the roasting and packaging. It’ll probably be her that responds to your messages!

Haru joined Sustain this spring. He looks after the venue and handles most of the packaging. He’s somehow always the first to say hi when you walk in!

Crown is our marketing and SEO wizard. He's a freelancer that's working with us to help our coffee find more people, and make sure everything digital behind-the-scenes is working perfectly!

Conor has just joined the team as our cafe lead. He makes sure the coffee we serve in house is the best it can be, and is developing our cafe set up. He'll be the one serving you a beautiful swan flat white!